Managed IT for Northern Arizona & beyond — since 2003
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Managed IT services built around your business.

One accountable partner for your entire technology stack — from 24/7 support and security to cloud, voice, and everything in between.

Managed IT & 24/7 Helpdesk

Proactive monitoring, maintenance, and a helpdesk that keeps your team productive — for one predictable monthly cost.

  • 24/7 monitoring & alerting
  • Unlimited remote & on-site support
  • Patch management & updates
  • Asset & vendor management
  • Flat-rate, all-you-can-use support

Cybersecurity & MDR

Multi-layered defense — endpoint, email, and network — with managed detection and response to stop threats before they spread.

  • Managed detection & response (MDR)
  • Endpoint protection & EDR
  • Email security & anti-phishing
  • Security-awareness training
  • Dark-web & credential monitoring
  • Firewall & network security

Cloud & Microsoft 365

Migration, licensing, and management of Microsoft 365 and Azure — secure, optimized, and built to scale with you.

  • Microsoft 365 & Azure migration
  • License optimization
  • SharePoint & Teams setup
  • Cloud backup for M365
  • Identity & access management

Backup & Disaster Recovery

Automated, tested backups and recovery plans that get you back online fast — so ransomware or hardware failure never means a shutdown.

  • Automated on-site & cloud backup
  • Tested recovery plans
  • Ransomware rollback
  • Business continuity planning
  • Rapid failover

Network & Business WiFi

Design, deployment, and management of fast, secure, reliable networks and enterprise WiFi across your locations.

  • Network design & deployment
  • Enterprise WiFi / access points
  • Switch & router management
  • VLANs & segmentation
  • Multi-site connectivity

Business Voice & VoIP (3CX)

Modern 3CX and VoIP phone systems — designed, installed, and supported — with mobile flexibility and crystal-clear calls.

  • 3CX & hosted VoIP
  • Auto-attendant & call routing
  • Mobile & softphone apps
  • SMS & call recording
  • Number porting & support

IT Consulting, vCIO & vCISO

Strategic technology planning and budgeting from a virtual CIO/CISO who aligns your IT roadmap with real business goals.

  • Technology roadmapping
  • IT budgeting & planning
  • Virtual CIO / CISO
  • Project planning & oversight
  • Vendor & procurement strategy

HIPAA & Compliance

Build and maintain compliance — HIPAA, PCI, CMMC-aware — with the documentation, controls, and audits regulators expect.

  • HIPAA risk assessments
  • PCI-DSS & SOC 2 support
  • CMMC-aware controls
  • Policy & documentation
  • Compliance monitoring

Structured Cabling & Surveillance

Low-voltage cabling, access control, and IP camera systems — professionally installed and integrated with your network.

  • Cat6 / fiber structured cabling
  • IP surveillance cameras
  • Access control systems
  • A/V & conference rooms
  • Server room build-outs

Servers, Migrations & Hardware

Server upgrades, migrations, and hardware procurement done on-budget and on-schedule with full data protection.

  • Server upgrades & migrations
  • Virtualization (Hyper-V/VMware)
  • Hardware procurement
  • Workstation deployment
  • Warranty & lifecycle management
Trusted technology partners
Flexible engagement

Fully managed or co-managed

Whether you have no IT staff or a stretched internal team, we fit the way you work.

Fully Managed IT

We become your complete IT department — strategy, security, support, and everything in between, for a predictable monthly fee.

Co-Managed IT

We back up your internal team with enterprise tools, security, project help, and after-hours coverage so nothing falls through the cracks.

FAQ

Common questions

What exactly does a managed IT provider (MSP) do?

We become your complete outsourced IT department — proactively monitoring, securing, maintaining, and supporting every part of your technology for a flat monthly fee, so problems get solved before they cost you downtime.

How fast do you respond when something breaks?

Our average response time is under 15 minutes. Most issues are resolved remotely and immediately; when on-site help is needed, our local Arizona technicians are on the way.

Do you work with businesses in my industry?

Yes. We support municipal & public-safety agencies, healthcare (HIPAA), hospitality, construction, real estate, manufacturing, education, and franchise/retail — each with its own compliance and uptime needs.

What does managed IT cost?

Most clients pay a predictable per-user or per-device monthly rate with no surprise bills. Your free IT assessment includes a clear, flat-rate proposal tailored to your environment.

Do you provide internet service?

MerIT focuses on managed IT. For fast fixed-wireless internet across the Verde Valley and Northern Arizona, our sister company AeronConnect has you covered.

We already have an IT person — can you still help?

Absolutely. We offer co-managed IT that backs up your internal staff with tools, security, and after-hours coverage, so your team can focus on strategic work.

Let's talk

Ready to simplify your IT?

Get a free, no-obligation assessment of your current technology.

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